Do you have questions regarding your order processing? We offer our help with pleasure:
With your order you make a binding offer to FRAAS to conclude a contract with you. When you have made your product selection you may place your selection without incurring any obligation into the shopping basket by clicking on the button "add to basket".
You may view the contents of the shopping basket at any time without incurring any obligation by clicking on the button "X articles in basket". The products may be removed from the shopping basket at any time by clicking on the button "delete". When you are ready to purchase the articles in the shopping basket click on the button "go to cash point".
The ordering process comprises four steps. In the first step "login" you may establish a customer account and enter your customer data, or you may continue the purchase process without establishing a customer account. In the second step enter your address in the area designated for this purpose. Should the invoice and delivery addresses differ, you may indicate this here. In the third step indicate your method of payment. In the last step "check & order" you will have the opportunity to check your ordering information for accuracy. At this time you may correct any data entry errors by changing the invoice address, delivery address and the method of payment and either delete or change the quantity of articles. You will have completed the order when you activate the button on the order form "send order" which will send the order to us.
Then you will next receive a confirmation that we have received your order. Upon receipt of a subsequent order confirmation which you should receive within 48 hours of the time you have sent your order FRAAS will be able to accept your offer (order) as a binding contract.